The DSA in Italy: AGCOM, double anonymity and your report route
In Italy, AGCOM (Autorità per le Garanzie nelle Comunicazioni) is the Digital Services Coordinator for the EU Digital Services Act. AGCOM also wrote Italy’s age-verification rules for adult sites, built on “double anonymity”. That makes AGCOM the authority to plan for twice: once for how people report content, once for how adults get in.
Summary of the official sources · checked 20 October 2026 · Not legal advice. · Sources at the end
Applies from17 February 2024 (DSA)
WhoHosting and platform services established in Italy
RuleDSA · AGCOM as coordinator
Effort to fixHalf a day, plus your certified age check
Does your Italian site show the DSA contacts and a report form? Find out in about a minute.
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In short
- AGCOM is Italy’s Digital Services Coordinator: it supervises providers established in Italy, handles complaints and can impose fines.
- AGCOM’s delibera 96/25/CONS separately sets age verification by double anonymity for adult sites reachable from Italy.
- Italian upload sites need a report form (Art. 16), statements of reasons (Art. 17), contact points (Art. 11 and 12) and terms with content rules (Art. 14).
- Double anonymity protects visitors’ identity at the gate. Your report route should not undo that by forcing a login.
Does this apply to your site?
Two sets of rules from one authority. Here’s how to tell which ones reach you.
- ✓
You are established in Italy and users upload contentAGCOM supervises your DSA duties.
- ✓
Your adult site is reachable from ItalyThe double-anonymity age rules apply, whether or not you host uploads.
- ?
You are established in another EU countryYour home coordinator supervises DSA duties. AGCOM’s age rules give a later date for some services established outside Italy.
- ?
You run a cam site with live shows onlyLive streams from performers can still be user content. Check whether you host or disseminate it.
What regulators expect
- Set up a certified double-anonymity check. An independent third party confirms that the visitor is an adult; your site gets the answer, not the identity. Our Italian age-check page has the details.
- Offer “Segnala un contenuto” in Italian. URL, reason, name and email and a good-faith statement, reachable without logging in or passing the gate.
- Name the DSA contacts on your legal page. An authority contact with languages, for example Italian and English, and a user contact a person answers.
- Explain removals in Italian. Tell uploaders and performers what you did, why, and how to complain.
- Add content rules to your terms. What isn’t allowed, how you moderate, and the complaint route, in plain Italian.
AGCOM supervises DSA duties for providers established in Italy only. The age-verification rules are a separate AGCOM decision that reaches adult sites accessible from Italy.
What good DSA pages look like in Italy
Note legali · Contatto DSAdsa@yoursite.it · italiano, English
Legal page with DSA contacts
Authority and user contacts, the languages, and a link to the report form.
URL del contenutoMotivo della segnalazione
“Segnala un contenuto” form
No login and no identity check needed to report.
18+ · Verifica anonima · Segnala
Gate with a report link
The double-anonymity gate still shows how to report content.
How No451 checks your site
We read your legal, terms and contact pages from an Italian connection and look for the DSA contact points, content-rules topics and a report form with the Art. 16 elements. The double-anonymity gate is checked separately with our age-check checks.
Should fixImages visible before the age check (from a related check) Example resultWe don’t have a stored real DSA result yet, so this is a real finding from our age-check checks: behind an age-check overlay, 6 images were already on the page, 5 blurred and 1 not blurred at all.
The fix: send a page with only the check until the visitor passes. DSA findings look the same: what we saw, the evidence and the fix.
Contact for authoritiesArt. 11: email and languages
Contact for usersArt. 12: reachable by a person
EU representativeArt. 13: if you’re outside the EU
Terms on content rulesArt. 14: moderation and complaints
Notice and actionArt. 16: report form elements
ComplaintsArt. 20: how to object to a decision
Common mistakes
- Requiring a verified account to report. It clashes with the spirit of double anonymity and keeps non-members out of the report route.
- English-only legal pages. Italian users and AGCOM will expect Italian.
- Forgetting performers. On cam and fan sites, performers are uploaders too and should get statements of reasons.
- Treating the age gate as covering the DSA too. AGCOM’s age rules and the DSA are separate. AGCOM's age rules and the DSA describe separate things: the gate and the report route.
Enforcement
AGCOM supervises DSA duties for providers established in Italy, handles complaints and can impose fines. Its age-verification rules are enforced separately under AGCOM’s own procedure for listed operators (formal notice with 20 days to comply, then possible blocking; Delibera 96/25/CONS).
Questions operators ask
Who supervises the DSA in Italy?
AGCOM, as Italy’s Digital Services Coordinator, for providers established in Italy. Very large platforms are supervised by the European Commission.
Is double anonymity a DSA rule?
No. It comes from AGCOM’s delibera 96/25/CONS on age verification. The DSA’s minors guidelines point the same way, recommending real age verification for porn.
Should people log in to report content?
No. A report form anyone can use without an account fits both the DSA and double anonymity.
Which language should the report form use?
Italian, ideally with English too. The DSA doesn’t name a language, but your users and AGCOM will expect Italian.
Sources
Not legal advice. This page summarises and links to primary sources; it does not tell you what the law requires of your specific site. Related: DSA in the EU · Age checks in Italy · Italy overview
See what AGCOM and your Italian visitors find. Report route and gate, checked together.
One scan from Italy checks your DSA contacts, report form and age gate, with evidence and templates.
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